Frequently Asked Questions

The Welcome Sign

How long does it take to ship a pallet?


It takes 2 weeks to deliver to the carrier.




How long does it take to ship a starter kit?


It takes 6 days to arrive at your estimated place.




Is there a minimum order?


No, but we only ship by pallets, unless it is a starter kit.




How much will shipping cost me?


FREIGHT CAP of 15% for all orders over $900




What are the ways to order?


You can order by our mobile app, email or with a call.




What are your return policies?


Products in good conditions are not available to be returned, only damaged items will be credited. You have 10 days from receiving the order to report a damaged item.




Do you have a wholesale showroom?


No, we only sell online, which helps us keep our prices low.




Do you wholesale to anyone?


No, only the buyers who have a resale tax certificate.




Do you ship internationally?


No, only US and Canada




Where do you ship from?


Laredo Texas, United States.




Which method of payment do you accept?


Debit, credit cards and paypal.




How do I track my order?


We will send you a Pro#




Who should I  contact for a question about my order?


Lizeth Cuevas lizeth@thewelcomesign.com +1 (956) 220-1454 Call, whatsapp, telegram or messages available





As a family, we care.

 Proudly From Laredo, Texas.

CALL US!!

(956)-220-1454